The challenges facing radiology departments to provide more efficient services in routine hours are amplified for out of hours services. Out of hours cases demand specific expertise and time is a crucial factor for patient outcomes. Ensuring radiologists with the right expertise are on site at the right time can be very difficult. On call arrangements for Trust radiologists to cover out of hours reporting can be challenging and demanding if the department has reduced team numbers, particularly during peak holiday periods and during peak demand in service.
Using our remote reporting solution could save an NHS Trust up to 50% of the cost of employing locum cover for out of hours services.
Access to 4 Ways’ pool of sub-specialist radiologists makes planning emergency on-call radiology services far more manageable and frees up capacity within the organisation for services in routine hours.
Demand for our Out of Hours service has increased significantly and we are now working with more than 12 NHS clients since we commenced our service in 2010.
The 4 Ways Out of Hours reporting service is designed to support the clinical activities of radiology departments between the hours of 6pm and 8am. 4 Ways can also provide day time urgent reported services for Regional Trauma Centres. Our service is also designed to be the best available in the UK; we are the only teleradiology provider to be ISAS Accredited and we have the most stringent audit and clinical governance programmes in place.
Key benefits of the 4 Ways Out of Hours service:
- Aids the implementation of patient treatment targets for any NHS Trust
- Flexible contract pricing including Pay as you Go and volume related discounts
- Operates on a 30-60 minute turnaround time from receipt of complete images. Our current average turnaround time is 20 minutes
- Images are reported by a selected group of NHS consultant radiologists who are approved by you
- Images are transferred securely over an N3 connection
- Reports are uploaded directly onto the client RIS
- There is no connectivity charge
- Flexible contract pricing including Pay As You Go (PAYG) and volume related discounts
- A 10% Clinical Audit is performed on all MRI / CT reporting and 2% on plain film, providing unparalleled quality assurance
- Bespoke performance management software is in use to dynamically monitor turnaround time and alert operations administrators of any potential breach
- Urgent findings communication pathways are tried and tested with many NHS partners
- An on-call radiologist is available to discuss non-protocol driven scans with radiographers and also the next steps for treatment with the referring clinician. This consultation comes at no extra charge
- This is the UK’s only ISAS Accredited teleradiology service. Rest assured that our policies and procedures for service delivery and clinical quality are second to none
- ISO 9001:2008 Accredited (Quality Assurance)
- ISO 27001:2005 Accredited (Information Security)
- CQC Registration for Diagnostic and Screening Services Provider No 1-208749742
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